What Makes Technic Corporation the Best Company to provide I.T. Managed Services and Network Support
Technic Corporation is the oldest continuously operating IT support organization in the area. In our early years, we were focused on custom programming for newly available mini computers and PCs. We served customers that were using a computer in their business for the first time and helped them navigate the path from traditional paper-based accounting, inventory, and other systems to computerized systems.
Our main customer responsibility was software. However, being involved with their most business-critical systems, we developed very close relationships and it wasn’t long before we were receiving the first support call when any of their computer technology had problems, including hardware and software. We became the central point of contact for all their IT needs and would do initial diagnosis of hardware issues, dispatch and coordinate the manufacturer’s hardware support team as well as our own.
Our customer base has always been varied and at any given time has included public agencies, non-profits, professional service organizations, manufacturers, contractors, and others. This varied base has led to our extraordinary stability and wide range of knowledge in different industries.
Today, we carry that tradition forward in offering a wide variety of services to many types of customers. Our offerings still include custom programming services. We have a programming staff that is proficient in the newest web technologies including web sites, mobile devices, sales force automation and many other business needs.
Our walk-in retail repair shop, Xpert Computer Service and Support offers walk-in service to individuals and businesses that prefer non-contract support. The shop is a fully equipped and full-time staffed repair facility that allows us to perform hardware repair and support service for our Technic business customers at a very high level.
Our managed services customers enjoy the confidence that their systems are under 24/7 monitoring and any issues will be immediately and automatically reported to us.
As when we were originally founded in 1972, we are still at the cutting edge of computer and information technology systems needs for our customers, and will continue to be for many years into the future.